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Data Protection & GDPR Policy 

Committed to secure, lawful and responsible data handling.

Analyzing Financial Data

Data Protection & GDPR Policy​

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Licensing Professionals, a trading name of Dynamo Training Solutions Ltd

Last updated: 25th November 2025

 

 

1. Policy Statement

Licensing Professionals, operating under the trading name Dynamo Training Solutions, is committed to protecting the privacy, security, and rights of all individuals whose personal information we process.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, and we ensure that all data is handled lawfully, fairly, and transparently.

We recognise that our clients, learners, staff, and partners trust us with their information, and we take our responsibilities seriously.

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2. Purpose of this Policy

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This policy explains how we:

  • Collect, use, store, and process personal data

  • Protect personal information

  • Ensure data is processed legally and securely

  • Support the rights of individuals under GDPR

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It applies to all staff, contractors, trainers, learners, clients, and partners.

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3. What Personal Data We Collect

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We may collect and process the following types of personal information:

  • Clients & Learners

  • Name, address, telephone number, email

  • Date of birth (where required for training or licensing)

  • Identification documents (for certain courses or applications)

  • Payment details (processed securely via third-party providers)

  • Training records, assessments and certificates

  • Communications and enquiries

  • Staff, Contractors & Trainers

  • Contact details

  • Qualifications and experience

  • CVs and employment information

  • Right-to-work documentation

  • Performance and quality assurance information

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We only collect information required for legitimate business purposes.

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4. Legal Basis for Processing

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We process data under one or more of the following lawful bases:

  • Contract – to provide training or consultancy services

  • Legal obligation – for licensing compliance and record-keeping

  • Legitimate interests – business operations and service improvement

  • Consent – marketing communications

  • Vital interests – safeguarding concerns for vulnerable individuals

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We do not process data for reasons incompatible with these purposes.

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5. How We Use Personal Data

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Personal data may be used for:

  • Course registrations and certification

  • Delivery of consultancy services

  • Licensing applications and documentation

  • Communication with clients and learners

  • Quality assurance and training improvement

  • Legal compliance and audit purposes

  • Account management and invoicing

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We never sell, rent, or share personal information for marketing purposes.

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6. Data Storage & Security

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We use secure systems to protect data from:

  • Loss

  • Unauthorised access

  • Accidental destruction

  • Misuse

  • Security measures include:

  • Encrypted cloud storage

  • Password-protected systems

  • Restricted staff access

  • Regular data reviews

  • Secure data transmission practices

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7. Data Retention

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We only keep personal data for as long as necessary:

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  • Training records: Normally retained for 6 years

  • Licensing-related documents: As required by law

  • Financial records: Minimum of 6 years (HMRC requirement)

  • General enquiries: Up to 12 months

  • After this period, data is securely deleted or anonymised.

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8. Sharing Personal Data

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We may share data with:

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  • Awarding bodies (e.g., for certifications)

  • Local authorities or licensing bodies (where necessary)

  • Police or safeguarding partners (only when legally required)

  • IT service providers who support our systems

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Any third party must comply with GDPR and meet our security standards.

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9. Individual Rights Under GDPR

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Individuals have the right to:

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  • Access their personal data

  • Request corrections

  • Request deletion (in certain circumstances)

  • Restrict or object to processing

  • Withdraw consent

  • Request data portability

  • Make a complaint to the Information Commissioner’s Office (ICO)

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Requests can be made by contacting us (details below).

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10. Data Breaches

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Any suspected data breach will be:

  • Investigated immediately

  • Reported to relevant authorities where required

  • Acted upon within GDPR’s strict time limits (72 hours if serious)

  • Communicated to affected individuals where necessary

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11. Contact Details

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If you have any questions about our Privacy Policy or your data, please contact us: Licensing Professionals

A trading name of

Dynamo Training Solutions Ltd Company Number: 13819667

Registered Address: Westhill House 2b Devonshire Road, Accounting Freedom, Bexleyheath, England, DA6 8DS

Email: info@licensingprofessionals.com

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12. Policy Review

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This policy is reviewed annually or earlier if:

  • Legislation changes

  • Business operations change

  • Improvements to data security are implemented

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The updated version is made available to all clients, learners, and partners.

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